FAQs

How do I become a member and access the courses?

It's easy. Just visit the subscription page to join our other students.

Lessons

How do I watch lessons and progress along the learning path?

Visit the Learn page to view all the videos currently available to you. We recommend you work through the lessons in order to build on skills in the most effective and helpful way.

I've been playing guitar for a while and some of the early lessons aren't relevant to me. Can I skip them or unlock later lessons?

You can follow the lessons in any order you like, but we suggest at least skimming through the lessons in order to make sure you haven’t missed anything.

Practice Exercises

How do practice exercises work?

Watching a new lesson will often unlock a practice exercise. Practice exercises are designed to help you develop the skills you've learned, and are shown beneath the lesson on the lesson page.

How do I log my progress in the Practice Journal?

Click on the “Start Timer” button to start your practice session when you are ready to start practicing. Then work through the exercises or your own routine.

Once you are finished practicing, click on “Finish Practice”. This will save your practice session and allow you to enter some notes for future reference. We suggest making a note of how fast you managed to play an exercise, what you struggled with and what you’d like to work on next time.

Click “Save” to store a Practice Journal entry that will include which skill you practiced, how much time you logged, and any notes you made.

How does the metronome work?

You can use our built in metronome to work on playing the exercise to a consistent tempo, which is really important! Set your speed, or Beats Per Minute (BPM), by either clicking on the plus and minus icons or by clicking on the BPM number itself and typing in a new tempo. The Play and Pause icons allow you to start and stop the metronome in between exercises you are working on.

Membership

How much does a membership to Musicisum cost?

A membership to Musicisum costs just $14.99 per month. We also offer a variety of prepaid options through our Gift Cards.

When will my card be charged for recurring membership?

If you signed up for a monthly membership on the 20th January, your next billing date would be the 20th February and so on.

Account

How do I update my name or email address?

Access your account settings by clicking Account. Click “Edit” next to “Your Profile”. From here you can change your name and email address, then click “Save” to update your profile.

Payments

What payment methods do you accept?

We accept card payments using Visa, Mastercard and American Express credit and debit cards, as well as PayPal. We use Stripe, our chosen online payment service, to handle all of our card payments.

What is Stripe?

Stripe is a service that allows us to take online card payments without needing to handle the individual card data ourselves. The main benefits of using Stripe are:

Can I pay with PayPal?

Yes! You can subscribe through PayPal just as you would with a credit/debit card. The only difference is you will not be able to extend your subscription with a gift card like you can with regular credit/debit card subscriptions. This is a limitation with the PayPal subscription system.

If you have a PayPal subscription and want to redeem a gift card on your account, you'll need to let your current subscription expire, then you'll be free to start a new subscription with the gift card.

Will memberships be automatically renewed?

Yes, once you’ve entered your payment details and signed up for a recurring monthly or annual membership, your details will be stored securely by Stripe or PayPal and used to continue your membership unless you decide to cancel.

How do I cancel my subscription?

You can cancel your subscription any time by visiting the manage subscription page once you are logged in. If you cancel your subscription, you will still be able to access the lessons until the end of your billing period.

Contact

What is the best way to get in touch with the team at Musicisum?

You can reach us using the details below. Choose the one that suits you!

Email: [email protected]
Facebook: https://www.facebook.com/playmusicisum
Twitter: https://twitter.com/musicisumtweets